JOIN exists to support the efforts of individuals and families experiencing homelessness to transition into permanent housing. Our efforts are directed at individuals sleeping outside or in their car in the Portland Metro area. Our service provision is not dependent on age, gender, race, ethnicity, faith, culture, language, sexual identity, specific diagnosis, or identifiable issue.

Values & Principles

  • JOIN is striving to become an anti-racist organization because we are building toward a future that is inclusive and equitable. 
  • JOIN is a partner – because we trust people to be the primary agents of change in their own lives. We reflect strengths and walk alongside people on their journey to stability.
  • JOIN is centered in relationshipsbecause we believe in community. 
  • JOIN is creative to conquer complexitybecause the complex issues surrounding homelessness requires innovation and flexibility.
  • JOIN is ever-evolving, living and organicbecause we are all continuously learning and growing.

Equity Statement

JOIN is committed to preserving the dignity, humanity, and uniqueness of each person that we work with on their path back to housing stability. To achieve this, we will:

  • Strive to ensure that all of our programs and services are equitable in both access and outcomes regardless of a person’s race, ethnicity, faith, culture, language, disability, gender, gender identity, sexual orientation or family status,
  • Operate with the knowledge that certain communities are significantly over-represented among those experiencing homelessness in Portland/Multnomah County and that there are disparities in outcomes for members of those communities,
  • Pursue effective strategies and devote dedicated time and resources at every level of our organization to address these disparities.

These efforts are performed in service to the vision of a community where outcomes cannot be predicated based on a person’s perceived identity. Click here for more detailed information about JOIN’s Equity Initiative.

2021 Service Achievements

  • JOIN provided over 3 million dollars in rental assistance, helping 557 households avoid falling behind on payments and remaining in safe, stable housing.
  • JOIN placed 215 households into safe, permanent housing.
  • 83% of the households we helped into housing retained their housing for at least 12 months.
  • JOIN’s Day Space and Retention Team in partnership with Feed the Mass fed 2,025 people from March to December.
  • JOIN’s Day Space team handed out over 1,200 masks, hand sanitizers, and PPE to our neighbors in need.
  • JOIN’s Day Space provided mail services to an average of 130 individuals by the end of 2020.
  • JOIN’s Landlord Retention and Recruitment Team provided training on the evolving legislation around tenant support and eviction moratorium to more than 500 landlords, service providers, and housing advocates. 
  • The racial and ethnic breakdown revealed that of the total people housed, 36.3% were Black/African American, 34.9% were White, 11.3% were Latino/Hispanic, 9% were Native American. 6% are Native Hawaiian or Pacific Islander, and 1% were Asian/Asian American.

Board of Directors

Chris Bonner, President, Hasson Company Realtors
Andrea Durbin, Vice President, Portland Bureau of Planning and Sustainability 
Kevin Kaufman, Treasurer, CBRE, Inc.
Anna Plumb, Secretary, Multnomah County
Amanda Hess, NW Public Affairs, LLC
Rena Jimenez-Blount, Kantor Taylor
Rich Rodgers, Affordable Housing Developer and Advocate





JOIN founded to bridge the gap between housed and homeless communities through unique experiential “immersions”


JOIN creates the Community Connections Program to involve homeless voices in the search for solutions


JOIN hires our first Outreach Worker, helping 2-3 people off the street and into housing each week


JOIN opens the “House” to provide basic services to homeless folks through a barter system


JOIN expands the Outreach Team to 3 workers and helps people end their homelessness


For the first time, JOIN engages and helps to rapidly re-house families with children who are sleeping outside or in their cars


JOIN opens the doors to a more robust basic service center in the Brooklyn neighborhood


JOIN hires the first Retention Worker, recognizing the need for more housing retention support


In support of the community’s 10 Year Plan to End Homelessness, JOIN begins housing zero income chronically homeless people


JOIN says goodbye to founder Rob Justus after 15 years of leadership and welcomes Marc Jolin as the new Director


JOIN helps 518 people move into housing and makes over 3600 friendly visits to newly housed folks


A partnership with the United Way allows JOIN to implement an in-house supportive employment program


Outstanding individual and foundation support makes it possible for JOIN to open the doors to a new enhanced service facility on NE 81st Avenue


JOIN houses over 300 households and serves 80-100 people each day with basic services on the House


Thanks to unprecedented community support, JOIN celebrates 20 years of service and 6,500 open doors


JOIN launches a comprehensive equity initiative in order to critically examine all aspects of our work and our organization through an equity lens.


JOIN expands Street Outreach into East Multnomah County, partnering with the City of Gresham to hire 2 full-time Outreach Workers.


JOIN welcomes fresh leadership as Shannon Singleton becomes Executive Director. Former Executive Director, Marc Jolin becomes Director of The Joint Office of Homeless Services in Multnomah County. Shannon and Marc work together in their new roles to continue moving people out of homelessness and into stable housing.

With Shannon’s leadership, JOIN helps an unprecedented number of people – 806 total – leave the streets for permanent housing, despite the tightening rental market.


JOIN’s 8 – person Outreach Team engaged and built relationships with over 1,200 people living on the streets within Multnomah County.

The Welcome Home Coalition, later became fiscally sponsored by JOIN in 2018, led the first successful housing bond measure to increase the affordable housing supply in Portland through the Yes for Affordable Homes campaign.


975 people left the street for permanent and stable housing through JOIN’s support. This includes 122 families caring for 322 children.


1,377 people left the street for permanent and stable housing through JOIN’s support. 10,525 friendly home visits were made to support people newly in their home.

Once people are moved into their home, JOIN’s Retention Team provides ongoing support. Thanks to the support provided post move-in, 83% of the households we placed remain stable 12 months later.


JOIN expands access to housing by master leasing 11 single room occupancy (SRO) units. Each unit rents for $450 monthly providing people with low income an affordable housing option in an exorbitant rental market.

Shannon Singleton becomes Housing Policy Advisor to Governor Kate Brown. Will Harris, JOIN’s Deputy Director of 25 years, steps in as Interim Executive Director.


Katrina Holland becomes JOIN’s Executive Director leading the organization through unprecedented times.

Katrina is a strategic housing advocate, an expert in tenant rights and homelessness prevention, and a proven leader in non-profit organizational management. Katrina brings compassion and a strong commitment to addressing the needs of our neighbors living in poverty and experiencing homelessness.