Position Description: Mobile Housing Team Coordinator
JOIN (joinpdx.org) is a non-profit organization that exists to support the efforts of individuals and families experiencing homelessness to transition off the streets and into permanent housing. We are inspired by the vision of a community where everyone has a place to call home.
JOIN has an organizational commitment to equity and inclusion, and to ensure that programs and staff culture are equitable in both access, experience, and outcomes regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, gender expression, citizenship or immigration status, sexual orientation or family status. JOIN is committed to pursuing effective strategies and devoting dedicated time and resources at every level of the organization to address disparities based on identity and to apply an equity lens to all decisions, programs, and policies in furthering JOIN’s commitment to become an anti-racist organization, including dismantling white supremacy culture.
JOIN is part of a multi-agency system serving homeless families – the Homeless Families System of Care. Each participant agency has housing placement staff dedicated to housing families experiencing homelessness using “Assertive Engagement” principles and a highly flexible pool of financial resources. These staff work together closely as a single multi-agency “Mobile Housing Team.”
The Mobile Housing Team (MHT) Coordinator coordinates the work of the Mobile Housing Team, Housing Choice Voucher retention team, represents these teams at the regular family system leadership meetings and, with system funders, develops and implements team processes and procedures, develop and implement system level housing and stability resources and opportunities, and is responsible for collaborating with JOIN’s outreach team on housing placement. The MHT Coordinator also coordinates Day One, an internal grant-funded family housing placement and retention program.
Essential Duties and Responsibilities
- Coordinate the work of a multi-agency team of housing placement specialists representing a combination of culturally specific and mainstream providers
- Coordinate the work of a multi-agency team of voucher retention specialists representing a combination of culturally specific and mainstream providers ● Coordinate the client services and partnerships of a County-led accessory dwelling unit program, in partnership with private homeowners and property management ● Coordinate a grant-funded internal housing placement and retention program through an anti-poverty lens
- In cooperation with team members and participant agency leaders, develop and implement processes and protocols for the team’s work and the allocation of team resources including a shared pool of service dollars
- Support the success of individual mobile housing team workers through coordination with their direct agency supervisors, providing collaborative and individual case consultations, and promoting ongoing team training and skills development
- Represent the team at regular meetings of the Homeless Families System of Care agency leaders while also representing JOIN and its interests.
- Monitor team performance through review and reporting of housing placement and expenditure data
- Collaborate with funders on evolving program directions and need including developing and supporting new partnerships and investigating best practices in other localities ● Directly Supervise 5 JOIN FTE
- Engage in JOIN’s equity and anti-racist work at the full-staff, program-specific, and individual professional level and apply an equity lens to work with staff, service users, volunteers, donors, and community partners
Core Competencies: Education, Experience, Qualities, or Specialized Training
- Skilled at delivering housing and human services using “Assertive Engagement” or an approach built upon similar values and strategies for working with people experiencing homelessness
- Skilled at leading/facilitating group work where there is a strong commitment to worker autonomy and individual responsibility
- Demonstrated ability to think creatively about service delivery at the systems level and translate that thinking into implementation strategies
- Ability to work and problem-solve effectively with a diverse array of system participants, including families experiencing homelessness, housing placement workers, agency managers/directors, and funders
- Familiarity with financial and program outcome data, and ability to use data to inform ongoing service delivery and system design
- Demonstrated commitment to ensuring that there is equitable access to and outcomes from the Homeless Families System of Care, especially with respect to families of color ● Demonstrated ability to work with relative autonomy and limited oversight, to maintain the necessary level of organization, and to communicate effectively to a diverse array of system participants in writing, one-on-one, and in a group setting.
- Basic familiarity with housing resources, fair housing and/or landlord-tenant regulations
- Ability to lift and move items, including furniture, weighing 50lbs in and out of trucks and into and out of apartments
- Experience with formal and/or informal staff supervision and support
- Familiarity with Multnomah County’s service systems is a plus
- Fluency in spoken Spanish is a plus
Please apply at: https://joinpdx.bamboohr.com/jobs/view.php?id=72