Supported Housing Specialist Job Opening

Position Description: Supported Housing Specialist

Reports to: Executive Director

Salary: $34,000 full time exempt


Organization Overview

JOIN ( is a non-profit organization that exists to support the efforts individuals and families experiencing homelessness to transition off the streets and into permanent housing. We are inspired by the vision of a community where everyone has a place to call home.

JOIN has an organizational commitment to equity and inclusion, and to ensure that programs and staff culture are equitable in both access and outcomes regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, sexual orientation or family status.  JOIN is committed to pursuing effective strategies and devoting dedicated time and resources at every level of the organization to address disparities based on identity and to apply an equity lens to all decisions, programs, and policies.


Position Overview

This position will provide leadership and support surrounding JOIN’s long-term voucher programs ensuring that JOIN is in compliance with all contract requirements and performance goals.  This will necessitate the development and implementation of new data collection and reporting systems, close communication with JOIN direct service staff, and ongoing training to stay current on all things voucher related included HUD’s Continuum of Care Guidance and local Coordinated Access developments.

Essential Duties and Responsibilities

  • Keep up to date list of Permanent Supportive Housing and other long-term voucher program enrollees by program
  • Work with Outreach Lead and the Coordinated Access match committee to enroll new participants for HOPE, NOWHome, & ICH SPC Home2Stay programs
  • Submit monthly rent and utility check request for HOPE and NOWHome programs.
  • Audit all packets and check requests for HOPE, NOWHome, and GresHOME to ensure all paper work is complete, requests are eligible, and the right funding source is identified
  • Coordinate annual renewals for permanent supported housing programs.  This includes reminding Retention Workers to certify current income and any changes, verify rent responsibility calculations, ensure Fair Market Rent unit eligibility, AND ensuring that information gets communicated to HMIS.  For HOPE, this also includes tracking the primary care provider status of every enrollee.
  • File Management – make sure every enrollee has a complete and up-to-date packet filed
  • Facilitate communication between partners, HomeForward, and JOIN line workers
  • Primary responsibility for all Annual Performance Report and match reporting in SAGE
  • Additional data entry as time allows to support Data objectives in general.
  • Engage in JOIN’s equity and anti-racist work at the full-staff, program-specific, and individual professional level
  • Apply an equity lens to work with staff, service users, volunteers, donors, and community partners


Experience and Core Competency

  • Familiarity with federal voucher eligibility and compliance issues
  • Familiarity with HMIS systems and federal data systems (ex : esnaps, SAGE)
  • Demonstrated ability to develop and implement data collection and tracking systems
  • Experience working with individuals and/or families experiencing homelessness
  • Must be self- motivated and work well in unstructured, sometimes chaotic environment
  • Experience working on equity and inclusion
  • Operate effectively in a non-traditional organization, with lower levels of supervision and management infrastructure
  • Be well versed in using computers and data management programs, social media and phones



For more information and a full job description visit To be complete, applications must include a resume and a cover letter. Applications must be emailed to  by 5:00pm on 4/30/18. In your resume, please be sure to answers to following questions:

  1. Homelessness disproportionately affects people of color in our community and we recently saw a 43% increase in homelessness among the African American community.  Please describe your experience (personal, professional, volunteer, etc.) providing culturally responsive or relevant services and/or your ability to work across cultures.


  1. JOIN has a strong commitment to racial equity, and is working toward becoming an anti- racist organization.  To that end, JOIN requires commitment to and participation in these efforts from all staff.  Please reflect on your ability to contribute to these efforts.

Equal Opportunity Employer

JOIN values the strengths that a diverse workforce offers and is committed to honoring the dignity of every individual. On behalf of the board, staff, and people we serve at JOIN, thank you for your interest in supporting our mission.