Eviction Court Prevention Engagement Worker

Eviction Court Prevention Pilot (ECP)

Engagement Worker


Organization Overview

JOIN (joinpdx.org) is a non-profit organization that exists to support the efforts of individuals and families experiencing homelessness to transition off the streets and into permanent housing. We are inspired by the vision of a community where everyone has a place to call home.

JOIN has an organizational commitment to equity and inclusion.  We seek to ensure that programs and staff culture are equitable in both access and outcomes regardless of race, ethnicity, faith, culture, language, disability, gender, gender identity, sexual orientation or family status.  JOIN is committed to pursuing effective strategies and devoting dedicated time and resources at every level of the organization to address disparities based on identity and to apply an equity lens to all decisions, programs, and policies.

Position Overview

The ECP program is a Portland Housing Bureau program collaboration between Community Alliance of Tenants (CAT), Legal Aid Services of Oregon (LASO) and JOIN. The intent is to engage tenants who find themselves in Eviction Court and offer services and financial resources in support of a stipulated agreement with their landlord that preserves their tenancy.  This position provides housing stabilization support for people identified through the ECP program and referred by CAT.  It will function as part of the JOIN Retention Team.

JOIN’s housing stabilization efforts seek to empower people to maintain permanent, independent housing through the acquisition of income, the promotion of physical and emotional health, social engagement, and the rebuilding of community.  This position must create authentic relationships and work effectively with people experiencing homelessness, regardless of their backgrounds, personal histories, or household composition, and be willing and able to engage people on the streets, in their homes, in community settings, and in our service facility.

This position opening is currently a short-term subcontracted position beginning immediately and terminating June 30, 2018.  As a contract employee there are no guarantees past this date.  However, a successful pilot could lead to longer-term funding.

Essential Duties and Responsibilities

  • Provide home visits to enrollees in support of an eviction court summons, access to services, and the successful fulfillment of any court supported stipulated agreement
  • Coordinate and support referrals to services at partner agencies, including disability benefits acquisition, employment assistance and workforce training
  • Provide support and advocacy around households’ engagement with physical and mental health resources, Department of Human Services, and the criminal justice system
  • Coordinate and/or provide transportation to court appearances, appointments, interviews, events, and other functions
  • Where applicable, work with the Landlord Recruitment and Retention Team to secure new housing for tenants where a stipulated agreement to retain their housing is not successful.
  • Provide Ecomapping and Harm Reduction services in a Trauma Informed manner and consistent with JOIN’s Retention model
  • Participate in Retention Team and Individual case staffing processes
  • Manage individual budget allocation as determined by the contract in supporting enrollees
  • Build and maintain strong relationships with resident services coordinators, property managers and management companies to support housing stability and to create avenues for advocacy when a household’s tenancy is at risk
  • Maintain narrative and required data regarding services provided
  • Weekly meetings with team
  • Engage in JOIN’s equity and anti-racist work at the full-staff, program-specific, and individual professional level
  • Apply an equity lens to work with staff, service users, volunteers, donors, and community partners

REQUIRED Qualities

·       Experience working on issues related to poverty and homelessness

·       Experience working effectively with people from diverse backgrounds and cultures

·       Critical and creative thinking ability

·       Ability to multi-task, meet deadlines and, maintain a sense of humor

·       Must be highly organized

·       Must be equally comfortable working independently and as a member of a team

·       Engage in JOIN’s equity and anti-racist work at the full-staff, program-specific, and individual professional level

·       Apply an equity lens to work with staff, service users, volunteers, donors, and community partners

Core Competencies needed / the ability to:

  • Excellent computer skills with proficiency in Microsoft Office 365, Windows 7 through 10
  • Ability to meet deadlines and adjust to changing priorities
  • Attention to detail
  • Excellent verbal and written communication skills
  • Work as part of a team in stressful situations; maintain composure and sense of humor in the face of heavy workload and constant interruptions
  • Ability to troubleshoot common hardware/software issues
  • Ability to quickly gain new skills and knowledge when faced with new challenges, i.e. strong Google-fu
  • Support a diverse and inclusive environment where all people feel welcomed
  • Bring a social justice lens to aspects of the job, internally and externally
  • Agree that a commitment to equity and inclusion is fundamental to JOIN’s work.  Support and contribute to JOIN’s goal of becoming an anti-racist organization
  • Be well versed in using computers, social media and phone

How to Submit an Application

Send a cover letter and resume, as an attachment with your name included in the file, to hiring@joinpdx.orgIncomplete applications will not be processed.  This posting will remain open until filled, we have an immediate need for this position and encourage a prompt application.

As a second attachment NOT in your cover letter, please address the following two questions:

  1. Homelessness disproportionately effects people of color and in our community.  The most recent data reveals a 43% increase in homelessness among the African American community.  Please describe your experience (personal, professional, volunteer, etc.) providing culturally specific or relevant services and/or your ability to work across cultures.
  2. Tell us how you would balance the relationship and advocacy for a tenant you are supporting with the relationship JOIN has with their landlord.

An electronic acknowledgement will be sent upon application submission.  Please do not contact JOIN unless you submitted an application and it was not acknowledged.  While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Equal Opportunity Employer

JOIN values the strengths that a diverse workforce offers and is committed to honoring the dignity of every individual. On behalf of the board, staff, and people we serve at JOIN, thank you for your interest in supporting our mission.